Existing Issues in Hospitality Industry
Who is Anna?
Anna is 3D Avatar specialised in hospitality service, creatively and innovatively supported by Artificial Intelligence and Augmented Reality.
She can be firstly introduced to the guests via booking confirmation, then displayed on the guests’ own devices when they arrive the hotel.
“Anna is a Hospitality French Student of 23 years old. She is doing an internship in your hotel to finish studies in Lausanne. She is nerdy and passionate about traveling. Anna can help your guest on a wide range of request.”
Complaints from the guests due to unsatisfactory services
Invisible facilities, services, advertising interface and promotions
Expensive and difficult maintenance for current hotel solutions
High recruitment cost for fully-qualified staff
What Can Anna Do?
Reduce the cost of staff
Essential skills for highly-qualified hospitality staff:
Communication, interpersonal, discipline, remain calm under pressure, patience
Optimise internal processes to reduce workload and increase efficiency.
Enhance guest experience
Easy and convenient to access essential information
Guarantee a certain level of quality service
Bridge gaps in understanding & communication
Provide room upgrade information
Boost sales/ Maximise revenue
Attract more traffic by advertising hotel properties, deals and promotions. Cross-sell travel products.
Future proof your hotel
Brand new interface for hospitality
The only system selling & working for Generation Z
Location adapting, context dependent
Low cost maintenance